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How bk77 Handles Your Personal Information

Your account data, payment details and browsing activity on bk77 are handled under a clear privacy framework — access depends on your local law and eligible region.

Account Data ProtectedbKash & Nagad Payment PrivacyCookie Controls AvailableData Request Support
bk77 How bk77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and data hygiene are built into how bk77 operates, not added as an afterthought. Here is what that looks like in practice for your account.

Encrypted Connections

All data between your device and bk77 travels over SSL. This covers your login, account details and every payment instruction you send through bKash, Nagad or Rocket.

Payment Data Isolation

Your mobile wallet payment references are matched to your account for transaction verification only. We do not link your bKash or Nagad number to any third-party marketing system.

Retention and Deletion

We keep your account data while your account is open. After closure, records are held only for the period required under the regulations applicable to your eligible region, then deleted.

Data Access Requests

You can request a summary of the personal data we hold on your account at any time. Contact support via live chat or email with your registered account details to start the process.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond to your request.

Live Chat Start a chat from your account dashboard. Privacy and data requests are handled by the same support team that manages account and payment queries.
Email Support Send your data request or privacy question to our support address. Include your registered account email so we can locate your records quickly.
Account Settings Some data — like your contact details and communication preferences — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data on bk77

Straight answers to what Bangladesh account holders ask most about privacy, data access and how payment information is handled.

We collect your name, contact details and the information needed to verify your identity. Payment references from bKash, Nagad or Rocket are recorded when you make a deposit or withdrawal.

No. We record the transaction reference tied to your deposit or withdrawal, not your full wallet credentials. Your mobile wallet PIN never passes through our system.

Yes. Contact support via live chat or email using your registered account address. We will identify your records and respond to your request in line with applicable regional requirements.

Transaction and identity records are retained for the period required under the regulations that apply to your eligible region, then removed from active systems.

We do not sell your personal data. Data may be shared only where required by law or with payment processors like bKash, Nagad and Rocket to complete your transaction.

Log into your account and go to account settings. Contact details and notification preferences can be changed there directly, without needing to contact support.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.