Reference

What You Agree To When You Use bk77

These terms set out the rules for your bk77 account — how you open it, how you use it, and what happens if something goes wrong. Access and eligibility depend on your local law and the regions where bk77 operates.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms apply to all wallet use
bk77 What You Agree To When You Use bk77
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

These terms aren't just about what you can and can't do — they also describe what we commit to on our side. Here's how we handle the parts that matter most to your account.

Account Security Your account is protected with password hashing and OTP verification at login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold via email support.
Wallet Verification Withdrawals to bKash, Nagad, or Rocket require that the registered wallet number matches your account details. This step protects you from misdirected payments and is not negotiable.
Requesting Changes To update your registered wallet number, contact support with proof of ownership for the new wallet. Changes are reviewed before they take effect to protect your funds.
TERMS CONTACT

Reach Us About Your Terms Questions

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction, our support team is here. Queries about bKash, Nagad, or Rocket payments are handled directly — no need to go through a third party.

Live Chat Open the chat widget from any page on bk77. Our team responds to account and terms queries, including wallet payment questions, through this channel.
Email Support Send your query to our support address for written records of your concern. Useful for account reviews, terms clarifications, and withdrawal verification questions.
Help Centre Our Help Centre covers common account questions — how terms apply to deposits via bKash or Nagad, verification steps, and what to do if access is restricted in your region.

Common Questions About These Terms

Real questions from people reviewing their account terms before using bk77.

Access depends on your local law and whether bk77 operates in your eligible region. These terms govern your account if you are eligible — confirm your status before opening an account.

No. Deposits must come from a wallet registered in your own name. Payments from third-party wallets are not accepted and may result in the funds being returned or the account reviewed.

We retain account records for a period after closure as required by applicable rules. You can email support to request details of what data we hold and how long it is kept.

Contact support via live chat or email with your transaction reference. For bKash, Nagad, or Rocket payments, include the wallet transfer confirmation number so we can trace it on our end.

We update the terms when needed and post the revised version on this page with a new effective date. Using your account after an update means you have accepted the changes.

Suspension means your account is temporarily restricted — you cannot deposit, withdraw, or access games. We notify you by email and outline the reason and any steps to resolve the issue.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.